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How to Review before you Wrap Up (and get re-hired because of it)

If you’ve been studying my materials, then you already know not to end your speech with the questions and answers section. Instead, if you’re going to have a Q&A, do it before you wrap up in your own powerful way.

However, there is also something else that must be done before you close your speech and that’s the review. Most speakers will review by saying something like this:

So in conclusion, you must face reality, relinquish what is in the way, rely on the process, and reform to a better way.

 

And then they’ll close the speech with a story or in another powerful way. This is fine but there are issues with it.

  1. The audience members are not involved as much as they should be
  2. Your audience might still doubt your message
  3. The energy might not be as high as it should be
  4. It’s just content but not connection

 

Here’s a Very Powerful Way to Review the Content in your Speech

Use what I call the Discuss and Debrief method of reviewing your material. Here’s how it goes. I say something like the following:

Take the next 60 seconds, turn to a neighbor and tell him or her one or two ideas you got from this program.

This is the Discussion part of the Discuss and Debrief method. Then, once the 60 seconds are up, I say

Okay, times up. What did you come up with? Go ahead and shout out some of the ideas that stuck with you.

This is the Debrief part of the Discuss and Debrief formula.

It is absolutely amazing what happens when you do this method. Ideas start popping out in droves and you can barely capture them all. This is a good thing. For example, last week I gave a speech at the Illegal Substance Collections Unit (ISCU) in Washington DC and when I came to this review, twenty-one ideas popped out within a couple of minutes. In fact, the only reason we stopped is so I could move on to my closing.

So let’s take a quick look at the advantages of this method:

  1. They feel validated because they have had time to check-in and discuss with their neighbors about what they picked up so the fear of shouting out the wrong answer goes away. That’s why the ideas pop out so fast.
  2. They loosen up their minds during the discussion part. This is much better than simply turning to your audience (without having the discussion portion) and saying, “So what did you get from the program today?” I’ve seen many cases where very few ideas are shouted out and it makes the speaker look bad. Also, keep in mind the meeting planner is often looking at this and realizing that very little value has transferred.
  3. They buy into the message more readily. I always remember Tom Hopkins, author of How to Master the Art of Selling, saying the following (I am paraphrasing here): If I say it, they can doubt me, but if they say it it’s true. In other words, getting them to say the message is much more powerful than simply saying it myself.
  4. You get re-hired more. Why? Because the meeting planner is often in the room watching this transference of value take place. For example, after my speech at the ISCU last week, the meeting planner approached me and said, “We are excited about using you again very soon.” Oftentimes when you look at the meeting planner during the review when all these ideas are resurfacing, he or she has a grin from ear to ear because the value is evident in the retention of the material.
  5. Your audience retains more of your message. This is because audience members often miss points the first time around. However, when they hear that same point from another audience member (and perhaps they hear how that audience member plans to implement it), they can then underline that point and see possibilities for putting it into action too.
  6. The energy rises. When you get this kind of activity, the energy increases, which is important because there should be high energy as you move into the closing of your speech.
  7. They feel good about giving a good response!

 

Twos Key to Using this Discuss and Debrief Method for Maximum Impact

You now know to have your audience discuss with their neighbors and then debrief with you as a group. However, when you debrief, I suggest following two very important guidelines to help your audience internalize your message.

Guideline #1: Rephrase their responses.

For example, here are some of the responses people gave the other day at ISCU when we debriefed. After you see each of their responses, you’ll see how I rephrased it to help drive home the messages.

Again I started off by saying, “Okay, times up. What did you come up with? Go ahead and shout out some of the ideas that stuck with you.”

Them: “You said to make them feel important”

Me: “That’s right, because when you make them feel visible, they make you valuable”

Them: “Don’t make excuses for their behavior”

Me: “Absolutely, because when you make excuses for someone, you invite him never to change”

Them: “We have to get out of the way of change”

Me: “Because you’re either on the way or in the way”

The reason it is important to rephrase their responses is so that your Foundational Phrases will stick with them over time. Three days or three months down the line when they find themselves on the brink of making excuses for someone’s behavior, they should remember my Foundational Phrase and hopefully change their approach.

 Guideline #2: Stop while they Pop

During the debrief part of the formula, you’re audience will shout out many ideas. One idea after another will pop out. So when do you stop the debriefing and move on to your closing? I suggest cutting them off while the ideas are still popping out. Why? Because, like the good magician, you want to leave them wanting more. This is much better than waiting until all the ideas pop out, which is followed by uncomfortable silence and brain strain. Stop it while they pop.

It’s like the other night when I made microwave popcorn and the directions said to turn off the microwave once the pops slowed down to 2 seconds in between each one. Otherwise, if you keep them popping, you’ll burn them. Likewise, once you see any kind of slowing down in how long it takes your audience to pop out ideas, stop and move to your closing. This keeps the energy high, doesn’t burn them out, and ensures they retain the ideas that truly mean the most to them.

Final thoughts:

If you want to get re-hired time and time again, use this Discuss and Debrief method and watch your calendar fill up!

19 Responses to “How to Review before you Wrap Up (and get re-hired because of it)”

  • Lois:

    Craig, thank you very much for sharing. I will keep this in mind, like all the other valuable tips you provide! Lois

  • Craig,
    I’m glad your dream was not for sale because you are one of the most powerful speakers I’ve ever seen. I really like that motivation clip. Thanks for sharing these speaking tips. I’ve sent them to about 100 people on my e-mail list and asked them to forward them to people they know who could use them. Several of them signed up, and you’ll be happy to know they are the ones with the most money. The only hesitation some people had in signing up was a fear that they might get bombarded with junk mail and pressures to buy stuff. I told them that did not happen to me … and even if they WANTED to purchase items, they would have to click on a button or web site to get them. So far, all of my friends who did sign up are very happy with your speaking tips.

  • craig:

    Thank you Barbara! I’m so glad you’re spreading the word. I do believe these ideas can help many people and I promise not to bombard them with pitches. Thanks again.

  • craig:

    You’re welcome Lois!

  • Monty Shinder:

    Thanks Craig,

    You always have great material to share with us!

  • craig:

    Thanks Monty!

  • Thank you, Craig. I appreciate that you not only give extremely useful and practical advice, but you include excellent and memorable examples from your own presentations. It helps me translate and incorporate your suggestions much more smoothly and effectively into my own speeches and presentations.

  • Thanks Craig, i always like your examples. You really make it clear and easy to understand. I will always remember your microwave popcorn….. :-)

  • Craig

    I am a keen follower of u’r teachings. I work as a youth-preacher for the ISKCON Bangalore temple. I have used ur suggestions from ur website and you-tube videos. I also have subscribed to ur 52 speaking tips. I have immensely benefitted from ur advices and I constantly share ur ideas to the other preachers here. In the temple we have our own internal toastmasters as we train to deliver our own set of public-speaking programs. And here I share a few tricks that u have recommended for public speaking. U r almost our official guide. U r transcendentally involved in the Hare Krishna Movement now. I have used all ur techniques and certainly they have made a better speaker in terms of delivery. Thank u for u’r help.

    Prabhupada Dasa
    RadhaKrishna Sevak
    http://www.doctor-soul-healer.blogspot.com
    http://www.folknet.in
    http://www.twitter.com/drjgdsh

  • Hey Craig,

    You did it again! Being a serious student of yours (and I need some more of your excellent coaching. I will be calling you) I had read your Discuss and Debrief but never actually used it. I only paid attention to not having the q&a after my close.

    I gave a presentation yesterday that was well received because of every thing I learned from you about content and delivery but as I reviewed the audio tape I realized that something was missing but could not put a finger on what it was.

    Then I read this post and it hit me. If I had used this formula that would have rounded out the entire presentation. That was what was missing.

    Fortunately, I got a re-book anyway. But I can imagine how many times I could have had much more impact for my audience than I’ve had if I had really realized the value of this very important technique.

    Thanks

    G

  • craig:

    Thank you Betty. I appreciate that. And if I had more time I would have included the actual audio example of me doing the review with ISCU. Perhaps that will be another post. All the best to you.

  • craig:

    Thank you Dr. Jagadeesh. That means a lot to me. I’m glad I can be of assistance.

  • craig:

    Thanks Genero. I like the way you put that…”rounded out the entire presentation” because that’s exactly what it does. Well said my friend. Congratulations on getting re-booked. Like I always say, “Don’t speak for standing ovations; speak for standing invitations.” It appears you did just that!

  • Great advice! I just learned of you a few weeks ago and I am so glad I did! I’ve learned so much from you in this short time and I look forward to more. Thanks for being such an inspiration!!

  • Absolutely fantastic Craig. I’ve just discovered your website and blog. You are a wealth of excellent speaking tips. Wow! I also checked out some youtube clips and immediately saw why you won the International Contest in TM. As they say in my rock n roll world, you rock, dude! Truly!

    I’m hoping to come learn from you at the Toastmasters District 47 Conference in Miami in a few weeks. But if not, you now have an avid fan.

  • craig:

    Thank you Share. Indeed I will see you in D47 in a few weeks. Until then, I wish you the best.

  • M. Clowson:

    Thanks for these welcomed tips.I’ll certainly share them. Keep up the good work.

  • craig:

    Thank you!

  • [...] Use the Discuss and Debrief method to have your audience review and verbally express your message towards the end of your [...]

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